1. By fax: 1-866-206-6721  (UNITED STATES)
2. Scan and email: faxback@winpalace.com

UPLOAD YOUR FAXBACK FORM

We take security issues very seriously and adopt the most sophisticated technology to guarantee security and the protection of your privacy. Your account information and deposits are fully protected by a sophisticated security system, software and services.

Withdrawal Conditions

Use the casino software to make all your withdrawals. Click the 'Cashier' button on the main screen of the software, choose the method of withdrawal that you want; then enter the amount you wish to withdraw in the space provided. Your withdrawal will be recorded with us immediately. The minimum withdrawal is $/€100. All withdrawals are paid in installments of up to $/€3,000. This is determined according to player class. This can take between 5-10 business days. You will be notified by email when we send out your winnings. Withdrawals and changes to payment instructions are subject to clearance by our Security Department. Players that are withdrawing for the first time are required to complete and return the faxback form. The faxback form must be approved before any funds are released. This is only requested on first time withdrawal basis.