1. Some promotional bonuses have a "CASH BACK" or insurance option. To qualify for a cash back bonus, a player must not be carrying a balance or pending requests for payment in their account.
2. In order to receive a cash back bonus, the player must have redeemed the corresponding coupon or requested a custom tailored bonus coming with a cash back bonus prior to making the deposit. Such custom tailored agreement must be confirmed by email from an authorized WinPalace Support Representative.
3. The Player understands that the cash back portion is not automatically credited as the deposit match coupon bonuses are. Once a player has a cash back bonus coming, they must contact support to have it manually credited to their account.
4. In the event a particular promotion has a cash back bonus associated with it, players must request the cash back bonus, once their balance reaches zero without cashing out and before making a new deposit and taking a bonus. Cash backs cannot be accumulated.
5. The purpose of a cash back bonus is to give players the opportunity to win their deposit back. Unless otherwise stated, the maximum amount a player may cash out off of a cash back bonus is their original deposit.
6. Likewise, if a cash back bonus is accompanied by a deposit bonus with a no max cash out policy, the player may only cash out their original deposit amount and standard cash out rules apply.
7. Cash back bonuses are treated like any other deposit bonus; as an additional bonus added, if the original deposit and bonus is lost. The bonus rules will be applied on total bonus (deposit match bonus + cash back bonus). So from cash out, both the original lost bonus and the cash back will be removed before, approving the remaining cash out up to the Original Deposit.
8. Players Insurance (Cashback) can be offered with bonuses as a 2nd Chance for players to try again. This bonus will only be credited if a player has lost his upfront deposit and bonus, and has a casino balance of less than $2 when the request is made.
9. Players can only be eligible for the 20% Cashback promotion after they have deposited $50 or more into their Winpalace Casino account.
10. Once a player has received the 20% Cashback promotion, the offer will only be valid for 30 days from the date the player took part in the promotion.
11. This coupon can only be redeemed by the player five (5) times.
12. Cashback will be made once a week.
13. Players Insurance (Cashback) comes with a 20 times wagering requirement and can be cashed out up to the amount of the insurance (Unless specifically stated otherwise).
14. To claim insurance (Cashback), you need to contact our Casino Support Staff by Live Chat, Email or telephone before you make another deposit or claim another bonus.