(the "Company" or "we")
offers gambling services. When you use the Company's gambling services, and whether
such use is via the Internet Platform or an Alternative Platform, you shall be asked
to provide personal information ("PI") to the Company.
Terms and Conditions.
Collecting Personal Information
We collect PI when you register and use our gambling services, make customer inquiries,
register for information or other services from the Company, or when you respond
to communications from us (such as questionnaires, emails or surveys). The PI we
will collect from you may include, for example, your name, email address, home address,
telephone number, debit/credit card data and date of birth and other information
collected on registration or through surveys which the Company shall undertake.
Our web site as well as our advertising system automatically logs Internet IP addresses
accessing our site.
How Your Personal Information is Processed ("Purposes")
The PI which you provide to us will be processed for one or more of the following
Purposes: (i) to allow us to provide you with gambling services; (ii) to process
any of your requests for information; (iii) to provide member support services to
you; (iv) to market our services or products or those of other entities existing
within the same group of companies in which the Company exists ("WinPalace Casino");
(v) to notify you about updates to our software and/or services; and (vi) to support
any of the intended purposes specifically stated at the time at which you provided
To Whom Your Personal Information is Disclosed ("Recipients")
We ensure that your information will not be disclosed to government institutions
or authorities except if required by law.
E-mail Addresses are NOT shared with any other organization for commercial or non-commercial
purposes. E-mail addresses will only be used to provide our customers with information
regarding new software updates, promotional material, and miscellaneous casino operations,
such as deposits and withdrawals. Your PI may, for the Purposes, be disclosed for
processing to any of the following Recipients: (i) to any companies within
WinPalace Casino and their employees who have a need to know such information;
(ii) to any third parties which provide services to the Company in order to allow
or enable us to provide you with gambling services, including, by way of example,
payment processors and data verifiers; (iii) to any third parties who provide Win
Palace Casino services in relation to the operation of all WinPalace Casinos properties;
(iv) to any auditors, contractors or other advisers auditing any of WinPalace Casino's
business processes; and (v) to any potential purchasers or investors in any company
within WinPalace Casino. Any processing performed by any Recipients will, where
required by law, be governed by a data processing agreement in the form required
by law, preserving any and all of your statutory data protection rights and obligating
the Recipients to respect the PI and handle it in accordance with the relevant laws.
Out of respect for your right to privacy we are happy to provide you with an easy
means to decline receiving email offers from us. At any time, you may request to
discontinue receiving these offers by sending a blank message with the word "Remove"
in the subject area to [email protected].
We have implemented suitable security policies, rules and technical measures to
protect and safeguard the entire PI under our control from unauthorized access,
improper use or disclosure, unauthorized modification, unlawful destruction or accidental
loss. All our employees and data processors that have access to, and are associated
with the processing of your PI, are obliged to respect your privacy.
We may send you a permanent cookie when you register with us. A cookie is a small
file that can be placed on your computer's hard disk for record-keeping purposes.
Cookies can help us to recognize you when you next visit our website, note the advertisements
you click on and the other sites you enter via a link from our website. This allows
us to tailor the service we provide to your preferences. We may also use the data
generated from cookies to compile statistical data on your use of our website. You
are not obliged to accept a cookie from us or from any other website. You can modify
your browser so that it will not accept cookies. Please consult the "Help" section
of your browser for instructions on how to do so correctly. However, for legitimate
security reasons, we may refuse access to specific website content unless you accept
the use of a cookie or similar device
Protection of Minors
The services provided by the Company are not intended for or directed to minors
or persons under the age of legal consent. Any person who provides us with PI represents
to us that they are of legal age or in their jurisdiction. We reserve the right
to access and verify any PI submitted by or collected from you. If we become aware
that a minor has attempted to, or has submitted PI, we may not accept this information
and may take steps to remove such information from our records.
Your PI will not be stored for any longer period than is necessary for the purposes
for which it was collected.
changes in applicable data protection and privacy legislation. In the event the
Purposes change, we will notify you as soon as possible and, where required seek
your consent where such notification relates to a new additional purpose for processing.